To manage the service operations of the company. This includes overseeing the daily dispatching and efficiencies of the service technicians and department. Other duties include customer relations, reviewing all billing and warranty claims, interaction with the other managers in respect to their warranty and installation needs. Responsible for making sure that all service techs are properly trained. The Service Manager is expected to handle all aspects of the service department and to ensure it’s continued profitability and growth.
Certain key business indicators that will measure the effectiveness of the Service Manager. These include the following:
We are an equal opportunity employer and we are looking for talented individuals just like you to help us carry out our mission of providing the Hampton Roads area with safe and effective home systems.
Competitive pay and bonuses
Medical, Vision, Dental, AFLAC
Paid vacations, holiday, and sick time
Tool account benefit