CSR/Dispatcher

Job Description

Are you great on the phone? Do you enjoy providing exceptional customer service in a fast-paced office environment?

Hybrid Air, Inc is looking to hire an experienced full-time HVAC/Plumbing Customer Service Representative/Dispatcher.

Primary responsibilities are to arrive at the office each day ready to ensure that our clients are being heard and receiving the best customer service possible. You will be the central hub for all communications coming and going acting as the point of contact for the client.

You will generate service calls within the CRM recording the type and scope of the work to be performed within our dispatch system. A CSR must enjoy interacting with clients and technicians and love keeping busy with a variety of tasks.

Submit your resume for a confidential interview.

Job Requirements

• Able to answer calls
• Able to make outbound calls
• Some sales aptitude required
• Good attitude
• Tech savvy & literate with computers
• Clean cut, well presented, & professional